Kirsty Angove

Head of Marketing at Nuffield Health

Kirsty Angove is Head of Marketing at Nuffield Health. Joining Nuffield Health in 2013, Kirsty has over seven years’ experience in marketing and PR, six of them in healthcare. During her time at Nuffield Health, she has worked across the many divisions of the organisation, from the corporate wellbeing division, working with over 50% of the FTSE 100, through clinical services and finally into her role heading up the brand and marketing for Nuffield Health’s nationwide estate of 112 consumer gyms.

Ken Hughes

World’s leading Consumer & Shopper Behaviouralist
CEO Glacier Consulting

As one the world’s leading authorities on consumer and shopper behaviour, Ken explores the needs of the new consumer and predicts the changes to come.
He advises some of the biggest brands in the world on customer experience, omnichannel strategy, and the new millennial/Gen Z shopper., while as an accomplished author, TED speaker, part-time university professor and actor, his performances are infamous for their sheer passion, energy and wit.

Josè Teixeira

Head of Customer Experience at SC Fitness

Experience in Fitness Industry since 2004 as: Director of Operations, Area Manager, Club Manager and Sales Consultant Former Professor of Sport and Leisure, Education Center Director.
Co-Author of the book: Balanced Scorecard. Strategy and management control of gyms and health clubs.
Education: Executive MBA – INDEG | ISCTE-IUL partnership with HEC Paris. Specialization in Sports Management – Oporto University. Degree in Sports – Oporto University. Alumni IHRSA Institute Former Volleyball and Beach Volleyball Athlete.